Terms & Conditions — eb44

1. Introduction and Acceptance

These Terms and Conditions ("Terms") govern your use of the eb44 online gambling platform, including all associated games, sports betting, live casino services, and promotional offerings. eb44 is an online entertainment platform serving players in Bangladesh. These Terms form a legally binding agreement between eb44 and you, the registered or unregistered visitor of this website.

By registering an account, logging in, making a deposit, placing a bet, or simply browsing the eb44 platform, you acknowledge that you have read and agree to be bound by these Terms in their entirety. If you do not agree with any part of these Terms, you must immediately cease all use of the eb44 platform.

2. Eligibility Requirements

Access to eb44 is strictly limited to individuals who meet all of the following criteria:

• You must be at least 21 years of age or older at the time of registration and at all times while using the platform.
• You must be a legal resident or citizen of a jurisdiction where online gambling is not explicitly prohibited.
• You must not be registered on any national or voluntary self-exclusion list at the time of registering or using the eb44 platform.
• You must have full legal capacity to enter into a binding agreement under applicable laws.

eb44 reserves the right to request proof of age and identity at any time. Accounts found to be in breach of these eligibility requirements will be suspended immediately and any winnings may be forfeited pending verification.

3. Account Registration and Security

To participate in real-money games or sports betting on eb44, you must create a personal account. Each player may hold only one account. Creation of duplicate, multiple, or shared accounts is strictly prohibited and may result in permanent suspension of all associated accounts and forfeiture of balances.

Account Information Accuracy

You are required to provide accurate, current, and complete information during the registration process. eb44 may request updated information at any time as part of Know Your Customer (KYC) procedures. Providing false or misleading information is grounds for immediate account termination.

• Use a strong, unique password and do not share your login credentials with any third party.
• You are solely responsible for all activity that occurs under your account.
• Notify eb44 support immediately if you suspect unauthorised access to your account.

Account Verification (KYC)

eb44 may require you to complete identity verification before processing any withdrawal or bonus claim. Accepted documents include a valid National Identity Card (NID), passport, or other government-issued photo identification. Failure to complete KYC within the stipulated time may result in temporary suspension of withdrawal privileges.

4. Deposits and Withdrawals

eb44 supports a range of trusted payment methods designed for the Bangladesh market. All financial transactions are processed in Bangladeshi Taka (BDT) and are subject to the minimum and maximum limits published on the platform at the time of the transaction.

Deposit Policy

Deposits are credited to your account as soon as they are confirmed by the payment network. eb44 does not impose additional charges on standard deposits. Players are encouraged to confirm any charges applied by their mobile banking or card provider separately.

• Accepted deposit methods include: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, Visa, and Mastercard.
• Minimum deposit amounts are displayed on the cashier page at the time of transaction.
• Deposits made using payment methods that do not match the account holder's verified identity may be declined or subject to additional verification.

Withdrawal Policy

Withdrawal requests are typically processed within 24-72 hours, subject to successful KYC verification and no outstanding bonus wagering requirements. eb44 reserves the right to delay processing if there is reasonable suspicion of fraudulent activity or a technical issue with the relevant payment gateway.

• Withdrawals can only be made to payment methods previously used for deposits or to a verified account in your name.
• eb44 does not charge withdrawal fees; however, fees levied by the payment provider are outside our control and may apply.
• In cases of suspected fraud or money laundering, eb44 may suspend withdrawal access and report to relevant authorities without prior notice.

5. Bonuses, Promotions, and Wagering Requirements

eb44 offers a variety of promotional bonuses to both new and existing players, including welcome bonuses, reload bonuses, and free spins on selected slot games. All bonuses are subject to the following general conditions unless a specific promotion's terms state otherwise:

• Bonuses must be activated within the stated validity period. Expired bonuses are forfeited automatically.
• All bonus funds are subject to a wagering requirement (rollover) as specified in the individual promotion. Typical rollover requirements range from 20x to 40x the bonus amount.
• eb44 reserves the right to withdraw, amend, or cancel any promotion at any time without prior notice if there is evidence of abuse, collusion, or technical exploitation.
• Bonus funds may only be used on eligible games as specified in each promotion. Certain games (e.g. progressive jackpots, specific table games) may contribute at a reduced rate or be excluded entirely.

6. Gameplay Rules and Betting Conduct

By using eb44, you agree to conduct yourself in a responsible and lawful manner at all times. eb44 offers a variety of games including online slots, live casino tables (powered by providers such as Evolution Gaming, Ezugi, and Pragmatic Play), crash games, and sports betting markets covering cricket (BPL, IPL, T20 World Cup, ICC tournaments) and football.

Prohibited Conduct

The following actions constitute a breach of these Terms and will result in immediate account suspension and potential legal action:

Technical Malfunctions

In the event of a technical malfunction, server error, or software glitch that affects the outcome of a game or bet, eb44 reserves the right to void the affected rounds and return stakes to the player's account. eb44 is not liable for losses arising from technical issues outside our reasonable control, including connectivity failures on the player's side.

• Use of automated software, bots, scripts, or artificial intelligence to gain an unfair advantage over other players or the house.
• Collusion with other players to manipulate game outcomes or exploit promotional offers.
• Attempting to reverse-engineer, hack, or otherwise compromise the eb44 platform's technical infrastructure.

7. Responsible Gaming

eb44 is fully committed to promoting responsible gaming among all players. We recognise that gambling can be entertaining and enjoyable, but also acknowledge that for some individuals it may become a problem. We encourage all players to gamble responsibly and within their financial means.

• Deposit limits: You may set daily, weekly, or monthly deposit caps on your account through the account settings.
• Self-exclusion: Players who feel they are losing control of their gambling may request a self-exclusion period of 30 days, 6 months, or permanently by contacting eb44 support.
• Reality checks: Session time reminders are available to help players manage the time they spend on the platform.

If gambling is negatively impacting your life or the lives of those around you, please contact eb44 support immediately at [email protected]. For adult players aged 21 and above, responsible gaming is not just a guideline — it is a shared commitment between eb44 and every player on our platform.

8. Privacy and Data Protection

eb44 collects and processes personal data in accordance with our Privacy Policy, which forms an integral part of these Terms. By accepting these Terms, you also consent to the collection, storage, and use of your personal data as described in the Privacy Policy. Your data is protected using industry-standard SSL encryption and is never sold to third parties.

eb44 may use anonymised, aggregated data for analytical and service-improvement purposes. Any personally identifiable information will only be shared with third parties where required by law or necessary for transaction processing (e.g. payment gateway providers).

9. Intellectual Property

All content on the eb44 platform — including but not limited to logos, graphics, game interfaces, software, text, design elements, and promotional material — is the exclusive intellectual property of eb44 or its licensed providers. You are granted a limited, non-transferable, revocable licence to access and use the platform for personal entertainment only. Any reproduction, distribution, modification, or commercial use of eb44 content without prior written consent is strictly prohibited and may result in legal action.

10. Limitation of Liability

To the fullest extent permitted by applicable law, eb44 shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of the platform. Without limiting the foregoing, eb44 is specifically not liable for:

• Financial losses resulting from gambling activity, including losses during technical interruptions or connectivity failures.
• Loss of data, account access, or player progress due to circumstances beyond eb44's reasonable control, including force majeure events.
• Delays in payment processing caused by third-party payment service providers including bKash, Nagad, Rocket, or banking institutions.

11. Amendments to These Terms

eb44 reserves the right to modify, update, or replace any part of these Terms at any time. Such changes will take effect immediately upon publication on the eb44 website. We will make reasonable efforts to notify registered users of material changes via email or an in-platform notification, but it remains your responsibility to check these Terms periodically.

Your continued use of eb44 following the posting of any changes to these Terms constitutes your binding acceptance of those changes. If you do not agree to the revised Terms, you must discontinue use of the platform immediately and submit any pending withdrawal requests before doing so.

12. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with applicable international online gaming regulations and the laws of the jurisdiction in which eb44 operates. Any dispute arising out of or in connection with these Terms that cannot be resolved informally through eb44 customer support shall be referred to binding arbitration. eb44 endeavors to resolve all player disputes fairly and efficiently, typically within 14 business days of a formal complaint being lodged. Players in Bangladesh may contact support at [email protected] for any queries or formal dispute notifications.

13. Contact Us

If you have any questions, concerns, or formal complaints regarding these Terms and Conditions, our support team is available around the clock to assist you. We aim to respond to all enquiries within 24 hours Bangladesh Standard Time (BST, UTC+6).

Email us at: [email protected]